COVID-19 Update: October 12th, 2020
Masks are Required by Lilac Tree Suites & Spa:
The Lilac Tree Suites & Spa requires individuals to wear face masks whenever guests are on property in an indoor public space. We also require the use of face masks on property in crowded outdoor public spaces where social distancing cannot be made. Most significantly, we will refuse entry or service to people who refuse to wear a face covering, with limited exceptions.
Our Cancellation Policy:
- A two week notice prior to your arrival date is required for any cancellations to receive a refund less a $25 processing fee. The processing fee can be waived if you are able to change your reservation to any future date (including our 2021 season).
- For guests who need to cancel within two weeks of your arrival date, your deposit is non-refundable (which is part our regular cancellation policy).
- If you are cancelling due to an active Coronavirus case, please call us at (906)847-6575 to discuss options.
*We are encouraging our guests’ to reschedule their reservations or transfer their deposit to a Gift Card. We will work our hardest to make sure we can accommodate you at a future date. Please call us at (866)847-6575 for availability inquires.
Our Commitment to Cleanliness:
The Pink Pony is closed for the 2020 Season.